Google is testing a new header.

I dislike the colored bar to show the selection state. Also, I don’t know why it doesn’t customize the order based on the services I use most often — Websearch, Gmail, Calendar, then probably a huge dropoff to image search, shopping, YouTube, and whatever else.

Google is testing a new header.

I dislike the colored bar to show the selection state. Also, I don’t know why it doesn’t customize the order based on the services I use most often — Websearch, Gmail, Calendar, then probably a huge dropoff to image search, shopping, YouTube, and whatever else.

This is a test

To see if I can post this way.

Curate is the new crowdsource.

The problem with crowdsourcing most things is that most people don’t have very interesting things to say. Yahoo! Answers versus Quora is a good example of this. For example, most of the answers on Yahoo! Answers are wrong, trivial, or it’s stuff that I can find with about 3 minutes of Googling. For example, How ...Read More

NYTimes interview of Howard Schultz, Starbucks CEO

Helping to create a great corporate culture: So in the early days of Starbucks, my office was in the roasting plant. And I ended every day by walking the plant floor and thanking people who were the unsung heroes of the company. For many people, that demonstrated that I wasn’t sitting in some ivory tower. ...Read More

“How do I write a PRD?”

My friend Jon sent me that txt today. Here’s my answer: Heya – Basically the PRD should tell people WTF is going on. What’s the goal, and what is it going to take to achieve the goal? I generally *draft* them as a logical start-to-finish document, so I start out with a problem statement and ...Read More

I don’t read design books.

I OWN a ton of design books. Tufte, of course. Several magnificent books on non-Latin typography (like Language Culture Type), histories of graphic design, books on geometry and color theory, and all the classics of interaction design. But I’ve never read more than a bit of any of them – even Jon Kolko’s Thoughts on Interaction Design, ...Read More

“Important” is not “Urgent”

I had the opportunity yesterday to chat with Steve Johnson, the Director of UX at LinkedIn. He was illustrating a point about communicating company priorities to designers (I’m paraphrasing the following): …So that way, when a PM or someone comes up and says ‘I need this as soon as possible!’ the designer can say, ‘That’s ...Read More

Google’s Font API: Icky Kerning?

I am not a typographer, but are the typefaces in the Google Font API all seem awkwardly kerned to me. So many of them are loose that I wonder if it wasn’t a deliberate decision with the expectation that site designers would use the CSS letter-spacing property — although that doesn’t really jive with Google’s ...Read More

Experience Design, Retail and the Paradox of Choice: Why I Buy Peanut Butter at Trader Joe’s

Experience Design (aka XD or ED) is a subfield of design that focuses on the creating the broader experience of using a product/service/space/process, rather than narrowly focusing on its functional features. An experience designer considers the larger social and cultural context surrounding the design object, the design object’s meaning to its user, and the emotional relationship ...Read More